Good questions.
Clear answers.
A little context before
we begin.
Good questions.
What makes a good starting point?+
A real problem, a little curiosity and enough room to change your mind.
How much do I need to know?+
Enough to ask a useful question. The rest can become clear through the work.
Can we start with something small?+
Yes. Choose one decision or one interaction that would make a meaningful difference.
What happens after the first version?+
Put it in front of people, observe what happens and improve the parts that matter.